1. Information we collect
In operating our Website we may collect and process the following data about you:
1.1 Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
1.2 Information you provide by filling in forms on our Website, such as the Contact Us page. This includes information you may give us over the phone, social media or by email in communications with us.
1.3 We collect details such as your email and postal address to enable us to contact you if you have given us permission to do so (e.g. to receive a sample or emails from us).
1.4 We also hold data you've given us about your horse, such as, their name, discipline, diet and breed. Information about your horse helps us to make suitable and ongoing nutritional recommendations when you ask us to do so. It also helps us to understand trends in riding, horse ownership and management.
On occasion, we may gather information about your computer for our services.
Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve our marketing strategy.
We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.
Find out more about the cookies used on this site.
3. Use of your information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
3.1 For sending you emails, samples or competition prizes. We will only contact you when you have provided consent and only by those means you provided consent for.
3.2 On occasion, we aggregate data to help us to understand our audience (e.g. type of horse, disciplines participated in), and to inform the development or improvement of our products, services and marketing (e.g. how people use our website and which pages they read).
3.3 If you do not want us to use your data you will have the opportunity to withhold your consent when you provide your details on the form on which we collect your data. If, at any time, you want to opt out of receiving information from us, please email us email@example.com to let us know you want to be taken off our marketing list(s).
3.4 We will not contact you if you're under 16 years of age.
4. Storing your personal data
4.1 Data is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
4.2 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk.
5. Disclosing your information
5.1 Where applicable, we may disclose your personal information to any member of the FH Nash Group, including Baileys Horse Feeds, Badminton Country Feeds & the Fancy Feed Company.
5.2. Where we sell any or all of our business and/or our assets to a third party.
5.2.2 Where we are legally required to disclose your information.
5.2.3 To assist fraud protection and minimise credit risk.
6. Third party links
You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
7. Access to information
The General Data Protection Regulation (GDPR) gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below.
8. Contacting us
We welcome any queries, comments or requests you may have regarding this policy. Please do not hesitate to contact us at firstname.lastname@example.org.
If you would prefer to write to us then our contact address is Baileys Horse Feeds, Four Elms Mills, Bardfield Saling, Braintree, Essex, CM7 5EJ.